Accommodation rules

  • Rates are valid per room per night.
  • Check-in starts at 3:00 pm.
  • Check-out ends at 12:00 pm.
  • Smoking is not allowed inside our facilities.
  • Pets are not allowed.
  • Children under 12 years old are not allowed.
  • Medications or medical supplies are not included.

Reservations

  • All reservations must be requested via telephone and/or email to our reservations department.
  • Reservations are subject to availability at the time of processing your request.
  • To guarantee your room, a 30% deposit of the total stay is required, which must be made via PayPal, Xoom, Remitly, or through a bank deposit or transfer.
  • Reservations cannot be guaranteed until the required payment is received.
  • Reservations will be answered by the same means, indicating the status and deadline for payment for your reservation.
  • The assigned rate for each reservation will also be indicated.
  • In case of not complying with the established schedule, additional charges may be generated.
  • Check-in is at 3:00 pm (local time).Check-out is at 12:00 pm (local time).
  • The remaining payment will be made in cash at our facilities upon your arrival.
  • In all cases, the maximum capacity per room must be respected. In case of including an extra guest as a companion, additional charges per person and per day will be generated, which have a cost of $70 USD per night; we do not have extra beds.

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